New Grad | Professional
IT Administration | Support
- Equal Opportunities
- Flat Hierarchies
- Innovative Spirit
- Flexible Working Hours
- Attractive Benefits
- Training Opportunities
- Special Company and Team Events
- Free Drinks, Fruit, and Snacks
You strive to understand customers and have a technical background?
Then this is what you are looking for!
IF this is your profile …
- You have a commercial/technical education, ideally with first experiences in customer support, or you want to start a new career
- You are keen on working with people
- You strive for getting to the bottom of technical challenges
- Ideally, you have first experiences with programming
- You have sound knowledge of written and spoken German and English
- You are structured, act purposefully, and are persistent when problem-solving
… THEN this is your job!
- You provide support related to our software products
- You answer customer inquiries via e-mail and phone, additionally you process error messages and complaints
- You analyze problems and assist with their solution in collaboration with our specialists
- You continuously work on the optimization of our support services and support processes