Customer Service / Order Management Consultant (m/w/d)

Customer Service / Order Management Consultant (m/w/d)

Job Profile

LOCATION

Karlsruhe

CAREER LEVEL

Professional

Field

Sales | Customer and Partner Management

benefits

  • Equal Opportunities
  • Flat Hierarchies
  • Innovative Spirit
  • Flexible Working Hours
  • Attractive Benefits
  • Training Opportunities
  • Special Company and Team Events
  • Free Drinks, Fruit, and Snacks

You strive to understand customers?

Then this is what you are looking for!

IF this is your profile …

  • You enjoy working with people and are good with numbers
  • You regard customer needs as your own personal challenge
  • You completed a vocational training in commerce and you have sound professional experience in order processing or customer service
  • You have an interest in software products, and in our customers from the manufacturing industry
  • You distinguish yourself through your strong communication skills and your sense for customer needs
  • You have sound knowledge of Microsoft Office, and of CRM systems
  • You have sound knowledge of written and spoken German and English
  • You work in an analytic and well-structured way

… THEN this is your job!

  • You ensure a high level of customer satisfaction thanks to being extremely service-oriented
  • You are responsible for the commercial side of project management, and work hand in hand with our project team
  • You process offers, orders, and invoices independently
  • You steward our customers and contractors via mail or on the phone
  • You take part in our efforts to continuously develop and optimize our customer service
Q

Your Application

DSC Software AG

we make engineers want sap

With our solution SAP Engineering Control Center | SAP ECTR we, as an SAP Platinum Partner, provide an innovative PLM environment for digital success stories. We support our customers in the digital transformation with pioneering technologies for optimizing their processes and for the achievement of a single source of truth, so that they can concentrate on the essence of their work – creating great products.